
General Information
Goodwill is committed to attracting, developing and retaining key personnel to support its mission, vision and business objectives. Our employees are a valued asset.
Our Culture
Basic principles we follow in all our work:
• Respect for people – We strive to treat everyone in a respectful manner.
• Customer satisfaction – We strive to meet or exceed the expectations customers, donors, and users of our services have of us.
• Informed decision-making – We gather useful information and, to the extent possible, make decisions based on facts.
• Innovation and improvement – We continuously seek better ways to grow, improve, and increase our impact.
• Good stewardship – We are responsible stewards of all our resources.
Historic Values of Goodwill Industries
• Every individual has value.
• Work adds meaning and purpose to life, and there is dignity in all useful occupations.
• Goodwill provides opportunities, not charity, and fosters development, not dependency.
• Individuals are primarily responsible for their own actions and development.
• Goodwill supports itself as much as possible.


